These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

If you proceed with a purchase of goods from this Website, we advise you to print off and keep a copy of these terms and conditions for your records.

These terms and conditions do not affect your statutory rights.


"Conditions” means these terms and conditions;

“Consumer Contracts Regulations” means The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

“Product(s)” means the product(s) displayed for sale on the Website;

“Personal details” means the details provided by you on registration; 

“We/us” Addiscotts;

“You” means a user of this Website;

"WD" Means Working Dog;

“Website” means the website located at or any subsequent URL which may replace it; and “UK” means England, Wales, Scotland and Northern Ireland.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our [Addiscotts]'s use of cookies in accordance with the terms of Addiscotts cookies policy


License to use website

Unless otherwise stated, Addiscotts and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.


You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.


You must not:

  • republish material from this website (including republication on another website);

  • sell, rent or sub-license material from the website;

  • show any material from the website in public;

  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;]

  • edit or otherwise modify any material on the website; or

  • redistribute material from this website [except for content specifically and expressly made available for redistribution


Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.


You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.


You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Addiscotts express written consent.


User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.


You grant to Addiscotts a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Addiscotts the right to sub-license these rights, and the right to bring an action for infringement of these rights.


Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Addiscotts or a third party (in each case under any applicable law).


You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.


Addiscotts reserves the right to edit or remove any material submitted to this website, or stored on Addiscotts servers, or hosted or published upon this website.


Notwithstanding Addiscotts rights under these terms and conditions in relation to user content, Addiscotts does not undertake to monitor the submission of such content to, or the publication of such content on, this website.


No warranties

This website is provided “as is” without any representations or warranties, express or implied. Addiscotts makes no representations or warranties in relation to this website or the information and materials provided on this website.


Without prejudice to the generality of the foregoing paragraph, Addiscotts does not warrant that:


  • this website will be constantly available, or available at all; or

  • the information on this website is complete, true, accurate or non-misleading.


Nothing on this website constitutes, or is meant to constitute, advice of any kind. [If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.


Limitations of liability

Addiscotts will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:


  • to the extent that the website is provided free-of-charge, for any direct loss;

  • for any indirect, special or consequential loss; or

  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.


These limitations of liability apply even if Addiscotts has been expressly advised of the potential loss.



Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Addiscotts liability in respect of any:


  • death or personal injury caused by Addiscotts negligence;

  • fraud or fraudulent misrepresentation on the part of Addiscotts or

  • matter which it would be illegal or unlawful for Addiscotts to exclude or limit, or to attempt or purport to exclude or limit, its liability.



By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.


If you do not think they are reasonable, you must not use this website.


Other parties

You accept that, as a limited liability entity, Addiscotts has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Addiscotts officers or employees in respect of any losses you suffer in connection with the website.


Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.



You hereby indemnify Addiscotts and undertake to keep Addiscotts indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Addiscotts to a third party in settlement of a claim or dispute on the advice of Addiscotts legal advisers) incurred or suffered by Addiscotts arising out of any breach by you of any provision of these terms and conditions or arising out of any claim that you have breached any provision of these terms and conditions.


Breaches of these terms and conditions

Without prejudice to Addiscotts other rights under these terms and conditions, if you breach these terms and conditions in any way, Addiscotts may take such action as Addiscotts deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.



Addiscotts may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.



Addiscotts may transfer, sub-contract or otherwise deal with Addiscotts rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.



If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


Entire agreement

These terms and conditions together with delivery terms and conditions, cookies policy constitute the entire agreement between you and Addiscotts in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Online shopping and registration

We have taken great care in presenting the Products on our Website as accurately as possible. However, the images you see will depend on your monitor’s display and colour capabilities. We are therefore unable to guarantee that the Product images you see are an accurate representation of the actual merchandise.

By submitting an order to us through our Website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full.  If the billing details for your order are the same as your delivery address details, by placing an order on the Website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details. You agree not to impersonate any other person or entity or to use a false name or a name which you are not authorised to use.

You warrant that the Personal details which you are required to provide when you register as a customer are true, accurate, current and complete in all respects; you further warrant that you are legally capable of entering into binding contracts; that you are over 16 years of age and that you are resident in the UK (including the Channel Islands and Isle of Man) and that you will notify us immediately of any changes to your Personal details by contacting our customer service centre.

Visitors under the age of 16 should not register with this Website or submit any information to us though they may visit and browse it.


Purchase of Products


Contract creation and electronic contracting

The technical steps required to create the contract between you and us are as follows:

  • You place the order on the Website for the Product(s) you wish to obtain by pressing the confirm order button at the end of the process. You will be guided through the process of placing an order by a series of simple instructions on the Website. The submission of an order is your offer to buy the Product(s).

We will send to you a timed and dated acknowledgement email detailing the Product(s) you have ordered. Please note this is not an order confirmation or order acceptance from us.

  • Unless we notify you that we cannot accept your order, our acceptance of your order to us will take place when we confirm to you the availability of the Product(s) and we have received payment in full from you. At this point a contract will be formed between us and we will be under a legal obligation to supply the Product(s) to you in conformity with the contract.

  • As your Product will be dispatched from our third party warehouse we will send you a dispatch confirmation email.

Non-acceptance of an order may be as a result of one or more of the following:

  • The Product(s) you ordered being either no longer available or not expected in stock for over 14 days. In this case please choose an alternative item or try again in a few weeks

  • Our inability to obtain authorisation for your payment

  • The identification of a pricing or product description error

  • Your failure to meet the eligibility to order criteria set out in these Conditions

If an order is not accepted you will be notified by email. If the Product you have chosen is not available or not expected to be in stock for over 30 days, we will not substitute it with another Product, but recommend instead that you choose an alternative or try again in a few weeks.

All prices on this Website are in £ Sterling and may change at any time. All prices are shown inclusive of VAT at the current rate. The price you will pay is the price shown at the time of your order, unless we inform you of a pricing error. In the case of a pricing error your contract will be cancelled and we will not process  your order, but will endeavour to inform you as soon as we can.  Offers or discounts may be withdrawn by us at any time.

Legal ownership and passing of risk

Please note that we take payment for the Product(s) you have ordered when they are dispatched.  The legal ownership of the Product(s) will pass to you at the time that the Products(s) are received by you or a person designated by you as the recipient.

If you are buying Product(s) from us, we will ask you to confirm that your order is correct before you proceed to the checkout. If it is not correct, you can revisit your order and correct the mistake before confirming and submitting your order to us. It is your responsibility to ensure that your order is correct before submitting it to us.

Contract cancellation under the consumer contracts regulations

Please note that you are entitled to cancel this contract if you wish provided that you exercise your right no longer than 7 days after the day on which you or a person designated by you as the recipient, receive your Product(s).

If you wish to exercise your right to cancel this contract under the Consumer Contracts Regulations after your order has already been dispatched, we will refund the original purchase price provided that you have notified us by telephone or email within 7 working days after the day on which you or a person designated by you as the recipient receive(s) the Product(s), and that you have taken reasonable care of the Product(s) and not used them. Please follow the procedure set out in our Returns procedure below

We will endeavour to dispatch the Product(s) within the time specified on the Website on the relevant Product page. Please allow up to 14 working days excluding bank or public holidays in England and Wales from the dispatch date for the Product to reach you.

Please note that deliveries to the Highlands and Islands, Channel Islands, Isles of Scilly, and Isle of Man may take longer.

We deliver to all parts of the UK, as well as to the Channel Islands and Isle of Man. Post and packing charges are as stated on the Website throughout the UK, Channel Islands and Isle of Man. 

Payment methods

We accept payment through PayPal by all debit/credit cards. We cannot accept payment by cheque for orders made online.

Returns procedures

We hope you will be pleased with your purchase.  Should you wish to return anything bought from us, we will be happy to refund the price of or exchange a product provided it is in fully resaleable condition with any labels/tags still intact and as far as possible, in its original packaging. If we find that the product has not been returned to us in a fully resaleable condition, we reserve the right to refuse a refund or exchange on the item. Please note that we are unable to refund or exchange products which were specially adapted to your requirements unless they are faulty, damaged or do not meet the description we made.

Returns should be made by you within 7 days after the day that you inform us of your decision to cancel and as far as possible in original, undamaged packaging. 

If the product is faulty, damaged, or does not meet the description we made, we will refund the cost of returning the Product and your original delivery charge.

If the product is simply unwanted, you will bear the cost of returning the Product to us and we will not refund your original delivery charge, unless you have exercised your right to cancel the contract under the Consumer Contracts Regulations.

We will not refund Return Delivery to us.

Returns are returned at the buyers expense.

Refunds will only be made once we have received (a) the Product(s) being returned; or (b) evidence of its return, if earlier. Refunds will be made within 7 days after the day return/evidence of return.

Returns can be made by sending the Product(s) back to the dispatch address specified on the dispatch note included within your delivery. Please follow the return instructions on the dispatch note.

Your statutory rights are unaffected.


Addiscotts details:

The full name of Addiscotts is Addiscotts.

Addiscotts [registered] address is 10 Margards Lane, Verwood, Dorset. BH31 6JG.

You can contact Addiscotts by email to

Terms & Conditions